Exciting! Our New Website
In 2006 The Retail Factory opened its doors in West Yorkshire with the vision of offering a One Stop Shop For Retailers with the aim of transforming a buyers or visual merchandisers experience.
We realised right away that offering this One Stop Shop service created a connection and resonated with buyers who had a need for this service as it was missing from the marketplace.
The Retail Factory added Source > Store > Deliver to their service as customer don’t always have the facility to house large orders and this elevated the customer experience even further as this trended away from a normal pick and deliver service. This also offered the ability for businesses to order in bulk and gain discounts on larger orders.
As retail moves online this trend piqued the interest of our Directors Jodee Loader and Jon Broadbent and therefore they have invested heavily in a New E-Commerce site where orders can be made 24-7 making ordering available when it is most suitable to our customer base.
“It was always our intention to keep pace with online technology and expand our online product selection. We feel that our new E-Commerce site does this successfully and yet we can still retain the approachable way that we do business” states Jodee Loader
As a company we feel that the investment in the new website will automate the business and help free our team up to focus on our customers needs and managing their accounts. We feel very positive about 2019 as we had a very successful year in 2018 so we are looking forward to a very successful year for our clients and our company.