Careers
Sales Manager
Job Description
The Retail Factory Ltd
Company Background
The Retail Factory, based in Bingley, West Yorks supply consumables to retailers and offices. Products supplied include till rolls, toners, stationery, EPOS and scanners, office furniture and label/tags. Current clients include Blacks leisure, Chelsea FC, Britvic, Mothercare, Man City FC, Man UTD and Herbert Brown Jewellers. We have ambitious online and offline plans for the business. Visit our web site at www.theretailfactory.co.uk
Aim
The aim of this role is to grow sales and profit. This will be achieved through hands on leadership, excellent customer service, a trained, motivated professional team, delivering company standards every day with commercial acumen that controls all aspects of the day to day sales business.Main Responsibilities
Generates Sales and Profits- Achieve and exceed company, personal sales and profit targets.
- Ensure the monthly sales targets and KPI targets are effectively communicated to all staff.
- Drive profitability through increasing sales & controlling costs whilst maintaining company operating standards.
- Implement the Business Sales Promotional Plan to achieve/beat budget.
- Work with Customer Service Manager to deal with customer complaints
- Develop policies to improve customer service.
- Ensure customer service targets are met
- Work with the marketing team to run customer incentives and promotions online and offline.
- Devise and run sales team incentive programmes to encourage increased sales/profitability
- Inspire & motivate the team to achieve sales and profits
- Train and develop the team skills to exceed customer’s expectations.
- Deal with problems and opportunities and cascade to senior managers as is appropriate.
- Communicate via team meetings, one to one meetings, training sessions etc.
- Drive the direction of the customization of Salesforce.
- Ensure all sales staff utilise Salesforce correctly and data capture is up-to-date and accurate.
- Work with E-commerce team to integrate Salesforce with web sites and other internal systems
- Training and recruitment of staff team members in line with company and statutory requirements.
- Set up and maintain all staff personnel files.
- Performance review all staff / managers on an ongoing basis.
- Follow company grievance and disciplinary procedures.
General
Location – Bingley, West Yorks
Job Title – Sales Manager
Reports to – Managing Director
Basic Salary – Up to £40k OTE dependent on experience
Commission – Yes targeted on company offline sales
Company Bonus – Yes
Line Management – Initially 5 staff
Holidays – 25 days plus bank holidays
Hours – 9.00am -5.30pm Mon-Fri
To submit an application. Please forward your C.V. and covering letter to Jon Broadbent by email.
jonbroadbent@theretailfactory.co.uk
Telesales/Field Sales Rep
Job Description
The Retail Factory Ltd
Company Background
The Retail Factory, based in Bingley, started trading in August 2006 to supply consumables to retailers and offices. Products supplied include till rolls, toners, stationery, EPOS and scanners, office furniture and label/tags. Current clients include Blacks leisure, Chelsea FC, Heron frozen Foods, Mothercare, Man City FC, Man UTD and Herbert Brown Jewellers.
The founding Directors have considerable business backgrounds and specific experience in the sector and market channels. The company has a direct sales force (predominantly telesales) and has just launched a large E-Commerce site with over 20,000 products (see www.theretailfactory.co.uk). The company will be launching a further 3 E-Commerce sites in the next year.The company is hiring more sales staff to support telesales activity and web sales.
Main Responsibilities
To build grow and develop a database by pro active cold calling and appointment making to follow up with a company visit. We are looking for talented individuals who want to succeed and are extremely determined. Also with a view to fast tracking you to a management role in the future you will be bright, energetic and hungry to win business.
Skills Required
Previous industry experience in any of the areas we cover would be advantageous and you will have had some kind of experience selling B2B.
Employment Terms and Conditions
- Job Title - Telesales/Field Sales
- Report to - Sales Manager
- Salary - £13-£25K dependant on experience + Commission
- Holidays - 20 days plus Bank Holidays
- Hours - 9.00am - 5.30pm plus hours requested from time to time
- Location - Bingley, West Yorkshire
To submit an application. Please forward your C.V. and covering letter to Jon Broadbent by email.
jonbroadbent@theretailfactory.co.uk